Returns & Exchanges

At 1Collectibles, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return policy for all unworn items with original tags attached. If your piece doesn't fit or meet your expectations, our streamlined exchange process ensures you get the perfect look without the hassle.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely place the items in their original packaging, ensuring all designer tags, dust bags, and authenticity cards are included.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.