Frequently Asked Questions
Everything you need to know about your 1Collectibles experience.
How long does shipping take for my order?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy for limited edition items?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that certain limited-run collectibles must be in their original, unopened packaging to qualify for a refund.
How can I ensure I am buying the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite fitting garment to ensure a perfect fit.
Are the products authentic and high quality?
Absolutely. 1Collectibles prides itself on sourcing premium materials and ensuring every piece undergoes a rigorous quality control process to meet our high standards of craftsmanship.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order once it has shipped?
Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey in real-time.